Shipping Policy

I. Overview

At NOOBLE LLC, our Shipping Policy is the vital link between your inspired selection on nooble.store and the moment your exquisite wall decor, luxurious sofa, or handcrafted rug graces your living room—delivered with the precision and care that defines our brand. Since our inception in 2018, we’ve mastered the art of global logistics, transforming what could be a mundane process into a seamless extension of the joy you feel when envisioning your perfect space. Headquartered at 2222 W Grand River Ave Ste A, Okemos, MI 48864, NOOBLE ships to every corner of the United States—from the sun-drenched coasts of California to the vibrant heartlands of Texas—and extends this reliability internationally to cherished customers in Europe, Asia, Australia, Canada, Latin America, and beyond. Whether you’re a design enthusiast in London outfitting a cozy flat or a family in Sydney curating a family gathering nook, our policy ensures your order arrives not just on time, but in pristine condition, ready to elevate your home.

This overview isn’t mere logistics—it’s a promise of partnership. We understand that shipping is where anticipation meets reality; a delayed rug could disrupt your room refresh, or a mishandled sofa might dampen the excitement of modular versatility. That’s why we’ve engineered a system that’s efficient, transparent, and customer-obsessed, backed by data-driven optimizations that achieve a 98% on-time delivery rate across 180+ countries. Our global network isn’t an afterthought—it’s core to our mission of delivering high-quality, innovative products that enrich lives worldwide. With fulfillment centers in Michigan, California, and the Netherlands, we minimize transit times and maximize sustainability, using carbon-neutral options that align with our eco-friendly ethos.

At the heart of our operations are reputable logistics partners like UPS, FedEx, and DHL—industry titans chosen for their track records in reliability and speed. UPS handles the bulk of U.S. domestic shipments, leveraging their vast network for next-day capabilities in urban hubs; FedEx excels in express international routes, ensuring your wall art from Okemos reaches Tokyo without a hitch; and DHL dominates Europe and Asia with door-to-door precision, navigating customs with expert finesse. These alliances aren’t casual—they’re vetted annually through performance audits, with SLAs (Service Level Agreements) mandating 99% accuracy. In 2024, this partnership model processed over 150,000 shipments flawlessly, earning us accolades like the UPS Excellence in E-Commerce Award.

Our international prowess shines: For EU customers, we comply seamlessly with VAT and CE marking, pre-clearing packages to slash delays; in Asia, we partner with local couriers for last-mile efficiency in megacities like Shanghai. U.S. deliveries? Tailored to your zip—rural routes via ground, urban via air for that urgent sofa swap. Sustainability weaves through it all: 80% of shipments use recyclable packaging, and we offset emissions via Gold Standard credits, planting a tree per order over $200.

This policy’s foundation is your trust. We’ve refined it through customer stories—like the New York designer who received her custom rug in 48 hours, crediting it for meeting a client deadline. From nooble.store’s intuitive tracking dashboard to proactive email updates, every touchpoint reassures. As we innovate for 2026—think drone deliveries in select U.S. areas—our overview remains steadfast: Shipping isn’t a step; it’s the bridge to your beautifully realized vision.

Delving deeper, our U.S. coverage is comprehensive: All 50 states, plus Alaska and Hawaii via specialized sea-air hybrids (5-7 days). Territories like Puerto Rico? Fully supported. Internationally, exclusions are minimal—sanctioned regions only, with alternatives for high-risk areas. Partners’ vetting includes ethical audits, ensuring fair labor in supply chains.

Our HQ’s role? Central command: Real-time inventory syncs prevent oversells, while a dedicated logistics team (20 strong) monitors via AI dashboards. This overview celebrates connectivity—your cart to couch, globally graceful.

To illustrate our reach:

This table snapshots our robust framework—shipping, simplified and superior.

II. Shipping Fees

Transparency in costs is non-negotiable at NOOBLE LLC—our shipping fees are calculated with precision and fairness, ensuring you know exactly what to expect before that final click. We believe luxury shouldn’t come with surprise surcharges; instead, our model rewards your enthusiasm with incentives like free shipping on orders over $150 USD, making it easier to bundle that wall decor with a complementary rug or sofa. This threshold isn’t arbitrary—it’s data-backed, covering 70% of our average cart value and encouraging fuller expressions of your style without budget strain.

For orders under $150, fees are tiered by zone or weight, reflecting real logistics economics while remaining competitive. U.S. domestic? A flat $9.99 for packages under 10 lbs (most wall art and small rugs qualify), scaling to $19.99 for 10-50 lbs (sofas start here). Heavier items like full living room sets? Custom quotes at checkout, often bundled free over $500. This structure minimizes sticker shock: A $99 rug ships for $9.99, arriving affordably.

Internationally, fees adapt to distance and duties: Europe starts at $29.99 for under 5 kg (light decor), up to $99.99 for 20-50 kg furniture. Asia-Pacific? $39.99-$129.99, with zone specifics (e.g., Australia Zone 1 vs. remote). Weight trumps all—our system auto-weighs at fulfillment, displaying real-time at cart. No hidden add-ons: Fuel surcharges? Absorbed by us; rural delivery premiums? Waived for most.

Sustainability sweetens it: Opt for “Green Ship” (+$5, carbon-neutral)—or free over $300. Expedited? +$20 U.S. overnight, +$50 international express. Calculations? Powered by Stripe’s engine, factoring carrier rates dynamically for accuracy.

This fee philosophy empowers choices: 60% of customers hit free thresholds via bundles, per analytics. A Sydney shopper: “Free over $150 made adding pillows effortless—global savings that feel local.”

Breakdown table:

Fees demystified—affordable, adaptive, always advantageous.

Expanding, zone calcs use USPS/FedEx matrices: Zone 1 (local) cheapest, Zone 8 (cross-country) highest. Internationally, HS codes classify decor for accurate duties (e.g., rugs as 5703.10). We audit quarterly, passing savings from volume deals—2025’s partner renegotiations cut fees 10%.

For B2B, volume discounts (free over $1,000) via partnerships@nooble.store. Fees fuel reliability—your cost, our commitment.

III. Delivery Times

Timeliness is the heartbeat of anticipation at NOOBLE LLC—our delivery times are optimized for delight, balancing speed with care to ensure your sofa arrives in time for that weekend gathering or your wall decor for a mid-week refresh. Domestically, expect 2-5 business days across the U.S., a window honed by our strategic warehousing and carrier synergies that outpace industry averages by 20%. Internationally, 7-15 business days deliver your package door-to-door, navigating global intricacies with finesse.

U.S. breakdowns: East Coast (from Okemos) 1-3 days via UPS Ground; West Coast 3-5 days, thanks to our LA center. Rural? Add 1 day, but 95% hit targets. Business days exclude weekends/holidays—orders by 2 PM EST ship same-day, weekends queue for Monday.

Internationally: Europe 5-10 days (DHL’s intra-EU speed); Asia 8-12 (customs 2-3 days); Australia 10-15 (ocean legs for bulk). Peaks like holidays? Buffered with pre-notices. Expedited shaves 50%: U.S. next-day $30, global 3-5 days $60+.

This precision stems from AI forecasting—predicting volumes to pre-stage inventory. A Texas family: “Sofa in 2 days—room ready for reunion.”

Timeline visuals:

Times: Your timeline to transformation.

Deeper, U.S. uses hybrid models—air for urgency, ground for eco. Int’l: Pre-clearance files cut holds. 2024’s 97% adherence? Milestone.

IV. Order Tracking

Stay connected to your shipment’s story with NOOBLE’s robust order tracking—real-time visibility that turns waiting into watching your dream unfold. Every order generates a unique tracking code upon dispatch, emailed instantly alongside SMS alerts for on-the-go updates.

Access via nooble.store/track: Enter code for milestones—”Packed,” “Out for Delivery,” “Delivered.” Integrated with UPS/FedEx/DHL APIs, updates refresh every 15 minutes. Dashboard personalizes: Map views for routes, ETA predictions (95% accurate).

Emails cascade: Ship confirmation (Day 1), en route (Day 2), arrival (Day 3+). Int’l? Customs scans included. Pro tip: App push notifications for milestones.

A global user: “Tracking map showed my rug crossing the Atlantic—adventure in a box.”

Enhancements: 2026’s AR previews via code. Tracking: Transparent, thrilling.

Details: Codes format NOOB-YYYYMMDD-XXXX; exceptions (delays) trigger calls. 99% scannable.

V. Delivery Responsibilities

Responsibility shared ensures satisfaction—NOOBLE owns loss, damage, or misdelivery, with policies that protect and resolve swiftly. All shipments insured to value; loss? Full refund/re-ship in 48 hours. Damage? Photos trigger claims—carrier liable, we expedite fixes.

Misdelivery? Address errors our fault? Redeliver free. Yours? $15 redirect. Signatures for >$500; porch-safe for smalls.

Int’l: We handle export; you, import duties. Policies: Zero-liability for acts of God.

Table:

Responsibilities: Yours secured, ours steadfast.

In depth, insurance caps at $5,000/order; claims auto-filed. User: “Damaged box? New sofa overnight—flawless.”

Policies evolve: 2025’s AI damage detection via photos. NOOBLE: Accountable delivery.

This Shipping Policy? Your guarantee of graceful arrival—explore freely